The new marketing myopia

It is said that these people focus more on the original product and refuse to adapt directly to the needs and wants of the consumer.

This can entail the use of long-term profit objectives sometimes at the risk of sacrificing short term objectives. Energy An oil company that believes that customers need gasoline when what they need is energy.

The belief that growth is assured by an expanding and more affluent population. Organizations found that they had been missing opportunities which were plain to see once they adopted the wider view.

It trains managers to look beyond their current business activities and think "outside the box". Some commentators have suggested that its publication marked the beginning of the modern marketing movement. A technology company that believes that customers need a smart home when what they really need is things like safety, convenience, privacy, energy efficiencyinformation and entertainment.

By contrast, when the Royal Dutch Shell embarked upon an investment program in nuclear powerit failed to demonstrate a more circumspect regard for their industry.

Ina blacksmith or farrier who defined their business as "repair services for travel" might have seized new opportunities such as automobile service centers and continued to grow for many decades. Durable Goods A manufacturer that believes customers need air conditioners when what they need is fresh, clean, temperature-controlled air.

Preoccupation with a product that lends itself to carefully controlled scientific experimentation, improvement, and manufacturing cost reduction.

Electronics A mobile device company that believes customers need a smart phone when what they really need is access to computing, communications and networks from anywhere. The oil companies which represented one of his main examples in the paper redefined their business as energy rather than just petroleum.

One reason that shortsightedness is so common is that people feel they cannot accurately predict the future. This leads the firm to continually improve a narrowly defined product without inventing new ways to meet customer needs.

Eventually somebody finds a way to serve customer needs better and the product becomes obsolete. The following are illustrative examples of marketing myopia.

7 Examples of Marketing Myopia

It is because there has been a failure of management. This belief leads to complacency and a loss of sight of what customers want. While this is a legitimate concern, it is also possible to use a whole range of business prediction techniques currently available to estimate future circumstances as best as possible.

There are only companies organized and operated to create and capitalize on growth opportunities. There are 4 conditions of the self-deceiving cycle: The industry went into decline with the growth of the automobile. Transportation A car company that believes customers need cars or self-driving cars when what they need is transportation.

The paper was influential. In every case the reason growth is threatened, slowed or stopped is not because the market is saturated. In the 19th century, farrier was an common profession and business.

Too much faith in mass production and in the advantages of rapidly declining unit costs as output rises. For business-to-consumer companies, these other stakeholders e.

It exhorted CEOs to re-examine their corporate vision and redefine their markets in terms of wider perspectives. It stems from three related phenomena: Farrier Farrier is a profession closely related to blacksmiths that provides hoof trimming and shoeing for horses.

If a buggy whip manufacturer in defined its business as the "transportation starter business," they might have been able to make the creative leap necessary to move into the automobile business when technological change demanded it.

Entertainment A television firm that believes customers need TV shows when what they need is entertainment and information. There is no such a thing as a growth industry.The authors argue that marketers have learned this lesson too well, resulting in a new form of marketing myopia, which causes distortions in.

Marketing myopia

This “new marketing myopia” stems from three related phenomena: (1) a single-minded focus on the customer to the exclusion of other stakeholders, (2) an overly narrow definition of the customer and his or her needs, and (3) a failure to recognize the changed societal context of business that necessitates addressing multiple stakeholders.

Marketing Myopia. Theodore Levitt; From the July–August Issue Major innovations in automobile fuel marketing come from small, new oil companies that are not primarily preoccupied with. Marketing myopia is when a firm goes into decline due to a product-focus as opposed to a customer-focus.

This leads the firm to continually improve a narrowly defined product without inventing new ways to meet customer ultimedescente.comally somebody finds a way to serve customer needs better and the product becomes obsolete. That’s not to say it doesn’t have its limits.

InCraig Smith at INSEAD, Minette Drumwright at UT Austin, and Mary Gentile at Babson, published a paper called “The New Marketing Myopia. 'Marketing myopia' is a term coined by Theodore Levitt. A business suffers from marketing myopia when a company views marketing strictly .

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The new marketing myopia
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